Consulting

     The XPeZY Team is assisting clients with their needs for added resources, who can bring valuable knowledge and expertise in a number of key strategic areas linked to operational excellence and business return to growth.

     Our commitment for a durable partnership with our clients is at the core of our continued support in assisting our clients become more customer-centric while increasing efficiencies, maximize opportunities, create more value, and reduce risk.

     Business Process Optimization

     Aimed at increasing our clients' operational efficiencies and effectiveness, while focusing on the voice of the customer, our strategies involve proprietary, tested solutions, guaranteed to deliver economy-defying results for businesses nationwide. The XPeZY Team brings industry-versatile business acumen, interpersonal effectiveness and a creative, entrepreneurial approach to addressing needs and putting ideas into practice. With vision, flexibility and versatility, we are assisting our clients with customized strategic views and ingenious tactics, and a cross-functional perspective, thus enabling businesses to achieve ambitious goals.

     Strategic Sourcing

     In our highly competitive, global market, XPeZY is your partner in locating the best suppliers available worldwide. Scouting for superstars on six continents, our sourcing strategists work with our clients to secure the vendors and suppliers who can become the ideal partners from the perspectives of quality, versatility, and cost. We are focused on building long-term client - vendor relationships.
     Our vendor assessment process is rigorous and diligent, as we evaluate vendors on a high number of essential criteria for quality, customer service, financial stability, innovation and reputation.

     Training

     We are partnering with our clients in assisting with the development and growth of their leaders. As businesses grow and expand their revenue, scope, size, and staff, we are providing the critical knowledge, methodologies, and tools to develop leadership to become visionary strategic thinkers, as well as help them develop the right-sized, formalized processes needed to ensure operational success. Our training content and delivery are based entirely on a customized assessment of each client's needs, crafted to address the specific challenges of each business unit.

Consulting case studies

• Customer Centric Turnaround – Supply Chain
• Blended Customer Operations and Call Center Optimization - DMAIC
• Strategic Sourcing of Contact Center Outsourcing
• ... See more case studies

  Geared towards survival and immediate recovery, as well as laying the foundation for future growth, our turnaround strategies could yield sustainable, substantial results in as little as six months.

  New ventures can pose considerable challenges; from incorporating to operating, our start-up team is on your side, developing and implementing together a global strategic vision.

  Our clients achieve significant business process improvement, resulting in substantial cost reduction, increased efficiency and profitability, and unprecedented customer satisfaction levels.

  The XPeZY team has the proven expertise to evaluate your operation from the ground up, identify immediate efficiencies and operational improvement areas, and recommend a decisive, definitive plan that gets results.