Strategy Consulting

      The XPeZY Team works with our clients to develop and deploy practical strategies designed to achieve ambitious goals and create competitive advantage, to bring innovation, knowledge, and expertise in a number of key strategic areas that deliver operational excellence, customer satisfaction and loyalty, and sustainable business growth.

      Our commitment for a durable partnership is at the core of our continued support in assisting our clients become customer-centric, while increasing efficiencies, maximizing opportunities, creating more value, and driving bottom-line achievement that exceeds expectations.

     Business Process Redesign / Re-Engineering

     Aimed at increasing our clients' operational performance, while focusing on the voice of the customer, our strategies involve proprietary, tested solutions, guaranteed to deliver economy-defying results for businesses nationwide. The XPeZY Team brings industry-versatile business acumen, interpersonal effectiveness and a creative, entrepreneurial approach to addressing needs and putting ideas into practice. With vision, flexibility, and versatility, we are assisting our clients with customized strategic views and vanguard tactics, and a cross-functional perspective, thus enabling businesses to achieve their ambitious goals.

     Strategic Sourcing

     In today's highly competitive, global market, XPeZY is the ideal resource for locating the best suppliers available worldwide. Scouting for superstars on six continents, our sourcing strategists work with our clients to identify those organizations who can become the suppliers of choice from the perspectives of quality, versatility, and cost. We are committed to building long-term client - vendor relationships.
     Our vendor assessment process is rigorous and diligent, as we evaluate vendors on a high number of essential criteria for quality, customer service, financial stability, innovation, and versatility.

     Strategy & Leadership Training

     We are collaborating with our clients in the continuous development and growth of their leaders. As businesses grow and expand their revenue, scope, size, and staff, we are providing the critical knowledge, methodologies, and tools to develop leadership to become visionary strategic thinkers, as well as help them develop the right-sized, formalized processes needed to ensure operational success. Our training content and delivery are based entirely on a customized assessment of each client's needs, crafted to address the specific challenges of each business unit.

Consulting Case Studies

• Customer Centric Turnaround – Supply Chain
• Blended Customer Operations and Call Center Optimization - DMAIC
• Strategic Sourcing of Contact Center Outsourcing
• ... See more case studies

Strategy Consulting PDF Brochure

  Geared towards survival and immediate recovery, as well as laying the foundation for future growth, our turnaround strategies could yield sustainable, substantial results in as little as six months.

  New ventures can pose considerable challenges; from incorporating to operating, our start-up team is on your side, developing and implementing together a global strategic vision.

  We assist our clients design and deploy comprehensive customer experience strategies, helping organizations become high performing customer-centric organizations.

  Our clients achieve significant business process improvement, resulting in substantial cost reduction, increased efficiency and profitability, and unprecedented customer satisfaction levels.