A Balanced Approach Between Cost-Cutting and Growth

      In this tough economic environment we support our clients with an array of tools and strategies designed to increase variability in the cost structure, to create a flexible, versatile operational environment, more responsive to a non-linear demand, and to reduce cost, while introducing a customer-centric emphasis to everyday operations.

     Geared towards survival and immediate recovery, as well as laying the foundation and implementing long-term plans for future growth, our turnaround strategies could yield sustainable, substantial results in as little as six months.

     Our approach is based on finding operational failures root-causes, as well as opportunities for customer-centric process redesign and (re)-engineering, recommending, and implementing durable, flexible, systemic fixes, augmented by defining and deploying key metrics, control measures, and creating the proper documentation.

     Our commitment to a solid partnership translates in post turnaround audits and fine-tuning, and business strategy support for growth.

     The XPeZY Team will readily provide post turnaround training needs assessment and delivery, thus helping the organization adjust to this complex change and lead it successfully. Our goal is our clients’ sustainable stability and growth.

Operational Turnaround
Case Studies

• Customer Centric Turnaround – Supply Chain
• National Retailer Looking For Relief From Growing Customer Operations Cost
• ... See more case studies

Operational Turnaround PDF Brochure

  We assist our clients design and deploy comprehensive customer experience strategies, helping organizations become high performing customer-centric organizations.

  New ventures can pose considerable challenges; from incorporating to operating, our start-up team is on your side, developing and implementing together a global strategic vision.

  Our commitment for a durable partnership with our clients is at the core of our continued support in assisting our clients become more customer-centric, create more value, and reduce risk.

  Our clients achieve significant business process improvement, resulting in substantial cost reduction, increased efficiency and profitability, and unprecedented customer satisfaction levels.